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Cancellation Policy – Black Car Service Dallas

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Dallas Black Cars Service strives to provide excellent service while maintaining a clear, fair, and simple cancellation, deposit, and service policy. By booking with Dallas Black Cars Service, you agree to the following terms.

  1. General Cancellation Policy

    Cancellations must occur during the stated timeframes for each vehicle type. Cancellations outside these periods will result in full charges for the reserved services.

  2. Vehicle-Specific Cancellation Policy

    1. Sedans and Luxury Sedans

      • Cancellation window: At least 24 hours before the scheduled pickup.

      • Late cancellation: 100% of the booking amount will be charged.

    2. SUVs

      • Cancellation window: At least 24 hours before the scheduled pickup.

      • Late cancellation: 100% of the booking amount will be charged.

    3. Mercedes Sprinters and Luxury Vans

      • Cancellation window: At least 72 hours before the scheduled service.

      • Late cancellation: Full charge applies.

  3. Deposit Policy

    • Cancellation window: At least 24 hours before the scheduled pickup.

    • Late cancellation: 100% of the booking amount will be charged.

  4. Alcohol and Illegal Substances

    • Alcohol allowed only for passengers 21 and older.

    • Illegal substances strictly prohibited. Service will be canceled immediately with no refund and possible legal action.

    • Smoking is not allowed in any vehicle.

    1. Sedans and Luxury Sedans

      • Cancellation window: At least 24 hours before the scheduled pickup.

      • Late cancellation: 100% of the booking amount will be charged.

    2. SUVs

      • Cancellation window: At least 24 hours before the scheduled pickup.

      • Late cancellation: 100% of the booking amount will be charged.

    3. Mercedes Sprinters and Luxury Vans

      • Cancellation window: At least 72 hours before the scheduled service.

      • Late cancellation: Full charge applies.

Testimonials

Sarah Thompson Dallas, TX

I booked a Black Car Service Dallas for an important business meeting. The car was luxurious and quiet, and I could prepare for my presentation during the ride. Everything was smooth and on time.

Rajiv Patel Fort Worth, TX

Driver Michael was excellent—friendly, professional, and attentive. He drove us from DFW Airport to our hotel in Dallas, and the ride was comfortable and stress-free. I will definitely use this service again.

Sarah Thompson Dallas, TX

I booked a Black Car Service Dallas for an important business meeting. The car was luxurious and quiet, and I could prepare for my presentation during the ride. Everything was smooth and on time.

Rajiv Patel Fort Worth, TX

Driver Michael was excellent—friendly, professional, and attentive. He drove us from DFW Airport to our hotel in Dallas, and the ride was comfortable and stress-free. I will definitely use this service again.

Frequently Asked Questions


Our drivers arrive 10–15 minutes early to give you a stress-free start to your ride.


Yes, our Black Car Service Dallas allows multiple stops. The driver will plan the route efficiently.


Absolutely. You can request the same driver for your trips if available. Many corporate clients prefer consistent drivers for comfort and trust.


We track flights in real-time. The driver adjusts your pickup time to match your arrival.


Yes. Most vehicles have WiFi and charging ports so you can stay connected during your ride.